Privacy Policy for jexonatora.sbs
Protecting your privacy is a core commitment to all Malaysia-based users and visitors
Introduction to Our Policy
This Privacy Policy outlines how jexonatora.sbs collects, uses, and safeguards your information when you visit or interact with our website. We value your trust and handle your personal data according to Malaysian law and industry best practices. Please take a moment to review these details carefully.
We are committed to respecting your privacy and ensuring the confidentiality of your personal information. This document explains what information we collect, how it is used, and what rights you have over your data when engaging with our digital marketing, branding, and e-commerce resources.
Personal Data We Collect
We collect personal and technical information to deliver a better, safer experience. This may include contact details, browsing activity, and interactions with our website features.
Information You Provide Directly
- • Name, email address, or contact details in online forms
- • Business name and communication preferences
- • Inquiries about digital marketing, branding, or our solutions
- • Feedback shared through website surveys or reviews
- • Any information sent when contacting support
Information Collected Automatically
- • Usage data like pages viewed and time spent
- • Device type, operating system, and browser version
- • Referring URLs and website interactions
- • Cookies, pixels, and similar online identifiers
- • Geographic location based on IP address
How We Use Your Information
Your data helps us improve website performance, personalise user experiences, respond to inquiries, and maintain security for all visitors.
- • Responding to contact or support requests
- • Sending service-related notifications or updates
- • Customising website content to your interests
- • Measuring website performance and effectiveness
- • Detecting and preventing security vulnerabilities
- • Analysing aggregated site usage trends
- • Complying with legal or regulatory requirements
Our Commitment: Your privacy matters. We maintain technical and organisational safeguards and will never sell your personal data. We review this policy as necessary to remain current and compliant with Malaysian regulations.
Sharing and Disclosure of Data
Your information may be shared with trusted service providers, legal authorities, or for analytics—all under strict confidentiality controls and only as necessary.
Trusted Service Providers
We partner with technology platforms, analytics and support partners, and other service providers to operate our website and services efficiently.
Legal Disclosures and Requests
We disclose data to legal authorities only when required by Malaysian law or regulations, ensuring your rights are respected.
Aggregate and Anonymous Data
We may use or share anonymous, non-identifiable statistics for improvement and analytics.
Your Data Rights in Malaysia
Malaysian users can access, update, or request deletion of their data. This section details your privacy rights and explains how to contact us for assistance.
- • Right to access your collected personal data
- • Correct any inaccurate personal information
- • Request deletion of your personal data
- • Receive your personal data in a portable format
- • Object to certain uses of your personal data
- • Request a restriction on data processing
To exercise any of these data rights, please get in touch using the contact options below. We respond to requests per Malaysian Personal Data Protection Act (PDPA) requirements.
Data Security and Safeguards
We take the security of your information seriously and use technical and organisational protections designed to prevent unauthorised access or breaches.
Technical Safeguards
- • Web server and database encryption
- • Secure access protocols for administration
- • Regular security patching and updates
- • Activity monitoring for unusual access
Organisational Practices
- • Staff training on privacy and security
- • Access controls based on job roles
- • Vendor screening and agreements
- • Regular review of privacy compliance
Data Retention and Storage
We keep personal data only as long as needed to fulfil the purposes outlined. Data retention periods depend on the type of content and applicable regulations.
- • Kept until account deletion request
- • Stored while actively using our resources
- • Retained for customer support timelines
- • Stored to meet legal accounting rules
- • Used only for active marketing needs
You can request deletion of your data at any time, subject to legal and transactional obligations.
International Data Transfers
Data handled outside Malaysia is protected by contracts and safeguards in line with PDPA regulations, if applicable.
- • Written data protection agreements in place
- • Processing only with accredited partners
- • Periodic reviews of transfer security standards
- • Data minimisation before any transfer
How Cookies Are Used
Cookies help remember user preferences, track performance, and support basic site functionality. See our full Cookie Policy for details.
Types of Cookies Used
- • Enable security, network, and login sessions
- • Support analytics and error tracking
- • Remember user language or choices
- • Enable interactive features and forms
Most browsers let you block or delete cookies. Some functions may not work as intended if cookies are disabled.
Policy Updates and Changes
Our privacy policy is updated as required by laws or changes in our services. Please review periodically for any important updates.
- • Website notices for major changes
- • Banner updates on important revisions
- • Direct communication if critical
- • Revision date posted at the top
Continued use after updates means you accept the revised policy. Contact us with any policy queries.
How to Contact Us
Contact us for privacy questions, requests, or concerns. We reply as promptly as possible in each case.
Jexonatora
1-5-2 Persiaran Pasak Bumi, Shah Alam, Selangor 40150 Malaysia
Phone: +60 132-763 8518
Email: content@jexonatora.sbs
Last updated December 10, 2025
Effective from December 10, 2025